Last Updated: September 18, 2024
At Fion Technologies Inc. (“Pipeline”, “we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. We want you to be fully informed about the information we collect, how it is used, shared, and protected, and the choices you have with it and explain the privacy and data practices at Pipeline.
This privacy policy (the “Policy”) applies to all information collected through our products and services, including our websites (including but not limited to https://www.withpipeline.com) (collectively, the “Website”), and/or any related services, sales, marketing or events (we refer to all of these collectively in this Policy as the "Services").
If there are any terms in this Policy that you do not agree with, you should immediately discontinue use of our Services. If you have any questions or concerns about our disclosed practices with regards to your personal information, please contact us at privacy@withpipeline.com.
Table of Contents
When We Collect Personal Information
Types of Personal Information We Collect
How We Use Collected Personal Information
How We May Share Personal Information
Your Rights and How to Exercise Them
Online Tracking Technologies and How to Opt Out
U.S. State-Specific Notice
Security & Retention
Links on our Services
Changes to This Policy
Contact Us
When We Collect Personal Information
We collect personal information when:
You sign up for our Services.
You visit or interact with our Services, including by uploading any company-specific information.
You inquire about our Services, engage with our support team or otherwise communicate with us.
You view or interact with our emails or other communications.
Types of Personal Information We Collect
We collect the following categories of personal information:
Information you provide directly to us:
Information when you register for an account, including if we offer you the ability to sign in with third party account credentials (eg; Google).
Information when you connect your LinkedIn account to utilize our Services, which may include providing us with your account credentials.
Information from your interactions with our support team or inquiries into our Services, which may include providing us with your name, work or personal email, phone number, company name, position title, website, social media links, and time zone.
Our website offers you the ability to purchase our Services, including submitting your credit card and billing information to our payment provider, Stripe.
Any company data you upload to our Services, or are accessible through our Services, that may contain personal information, such as any information associated with your current or prospective professional contacts.
Information we automatically collect during your visit to our Website:
Information about your use of our Services in order to personalize your use of our Services.
Website and mobile device metadata and analytics, including IP address, device information, date/time of visits, new or returning visits, products viewed, page response times, URL clickstreams, how long you stay on our pages, what you do on those pages.
We may use cookies, beacons, pixel tags, and other similar technologies to collect additional information automatically as you interact with the Services, to personalize your experience with our Services, and to measure the performance of our advertising and marketing efforts. Learn more about this collection in the ‘Cookies and Tracking Technologies’ section below.
Information from third parties:
When you interact with our accounts on LinkedIn or potentially other third party services, we may collect certain information that you or the platform make available to us such as Website metadata analytics (above), your referral traffic to our Website, or custom website interactions.
We may also engage third parties to provide additional information about business professionals who are interested in our Services, engage with our website, or interact with us on social media.
Our Website and Services are designed for business professionals. We do not intentionally collect any personal information from minors under the age of 16. If you believe we have obtained personal information associated with children, please contact us at privacy@withpipeline.com and we will delete it.
How We Use Collected Personal Information
We use the personal information that you give and we collect for the following purposes:
To authenticate and secure your account, including through Google Sign in (in compliance with their API Services User Data Policy).
To provide our Services, including use of your LinkedIn credentials in compliance with our Terms of Service. This may include use of artificial intelligence software to personalize your LinkedIn communications and our user experience.
For customer support by responding to your issue reports, questions or feedback.
To improve or troubleshoot any issues with our Services.
To communicate with you, such as sending you email updates about new features, products, and services.
To comply with our agreements or policies.
For other business and legal purposes, such as to detect and prevent fraud, to collect amounts owing to us, and to maintain business records.
With your consent.
How We May Disclose Personal Information
We may disclose your information with your consent. We may also share your information with our corporate affiliates, as well as vendors or service providers who:
Process credit card or other payments and enable subscription Services through our payment provider, Stripe. Click here for Stripe’s privacy policy.
Help us communicate with you, including through email marketing.
Manage and optimize our Website and Services, including website and mobile analytics providers.
In addition:
We may disclose your personal information in order to:
Protect the legal rights of our company, our employees, our agents, and our affiliates;
Protect the safety and security of our customers or Website visitors;
Detect and protect against fraud;
Comply with law or legal process.
We may disclose your personal information as part of a business transition.
We may also share your personal information with prospective purchasers exclusively to evaluate the proposed transaction; and
We may also share your personal information with another company that buys the assets or stock of Pipeline. That company may use and disclose personal information for purposes similar to those described in this Privacy Policy.
In addition, we may process or disclose de-identified, aggregate, or anonymous information about our Website visitors for any purpose.
Your Privacy Choices And How To Exercise Them
Access the personal information we maintain about you.
Delete the personal information we maintain about you, unless such information is necessary for compliance with our legal or regulatory obligations.
Correct inaccurate personal information we maintain about you.
Opt-Out of certain uses of your personal information. You can opt out of:
Email marketing: you may unsubscribe to our commercial email list by following the instructions provided in the email.
You can exercise these choices by contacting Pipeline at privacy@withpipeline.com.
Online Tracking Technologies and How To Opt Out
Like many companies, we use cookies, pixels, web beacons, and other tracking technologies to collect information about your browsing activities, your interactions with websites and apps, and potentially to serve tailored ads. There are a number of ways to opt out of having your online activity and device data collected through these Services, which we summarize below:
Blocking Cookies In Your Browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Advertising Industry Opt-Out Tools. You can also use these opt-out options to limit use of your information for interest-based advertising online or in apps by visiting http://optout.aboutads.info.
With Each of Our Vendors Individually. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising. Please note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Third Party Advertising Services
Google
LinkedIn
Analytics
Google Analytics
U.S. State-Specific Notice
Pipeline discloses the categories and types of personal information collected and disclosed in the sections above. Pipeline does not ‘sell’ or ‘share’ personal information for monetary consideration, but discloses and provides you with the right to opt-out of the third party advertising cookies provided in the previous section as they may be classified as a ‘sale or share’ by U.S. state privacy laws. Pipeline does not process any information deemed ‘sensitive’ under state privacy laws.
Security & Retention
We have implemented reasonable security measures designed to protect your personal information from unauthorized access and disclosure. It is important that you understand, however, that no website, Internet-connected device or online platform is completely secure. We cannot anticipate all potential misuse of your information, and as a result, cannot guarantee the security of any information you transmit to us.
We generally retain customer personal information for as long as necessary to provide our Services. We may also retain personal information if required by law, or for our legitimate interests, such as abuse detection and prevention, and defending ourselves from legal claims. Residual copies of personal data may be stored in backup systems for a limited period as a security measure to protect against data loss.
For more information, please email us at privacy@withpipeline.com.
Links On Our Services
Our Services may contain links to other websites or services. We do not control what information you provide, or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the other websites you visit.
Changes To This Policy
We may revise this Policy from time to time. Review it occasionally so that you keep up-to-date on our most current practices. We will put the effective date of the latest version at the top of each Policy.
Contact Us
If you have any questions about our privacy or security practices, or if you would like to request access to or correction of your personal information, you can contact Pipeline by mail or e-mail:
Fion Technologies Inc.
548 Market Street PMB 74919
San Francisco, CA
94104